Terms & Conditions

Important Notice

These Terms & Conditions ('Agreement') constitute a legally binding contract between you ('Player', 'User') and bc99 ('Company', 'we', 'us'). By accessing or using the bc99 website, mobile platform, or any associated services, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.

If you do not agree with any part of these terms, you must immediately stop using bc99. We reserve the right to update these terms at any time. Continued use of the platform after any changes are published constitutes your acceptance of those updated terms. We encourage all players to review this page periodically.

1. Eligibility and Age Requirements

To register and use bc99, you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

• You must be at least 21 years of age. bc99 strictly prohibits access to anyone under 21.
• You must be a natural person (not a corporation or other legal entity) acting on your own behalf.
• You must have full legal capacity to enter into a binding agreement under applicable laws.
• You must not be registered as a self-excluded player or have your account suspended or closed for any reason.

bc99 reserves the right to request age verification documents at any time. Accounts found to be held by underage users will be immediately closed and any funds may be forfeited in accordance with applicable regulations.

2. Account Registration and Security

Each player is permitted to hold only one account on bc99. Multiple accounts for the same individual are strictly prohibited. When registering, you are required to provide accurate, current, and complete information. Providing false or misleading information is a violation of these terms and may result in immediate account closure.

Account Security Responsibilities

• You are solely responsible for maintaining the confidentiality of your username and password. Do not share your login credentials with any third party.
• All activity carried out using your account credentials is your sole responsibility, whether or not you authorized that activity.
• If you suspect unauthorized access to your account, notify bc99 support immediately at [email protected].

Know Your Customer (KYC) Verification

bc99 may request KYC verification documents including a government-issued photo ID (NID, passport, or driving licence) and proof of address at any stage. Failure to complete KYC within the timeframe specified may result in withdrawal restrictions or temporary account suspension. All submitted documents are handled with strict confidentiality in accordance with our Privacy Policy.

3. Deposits and Withdrawals

bc99 supports a range of payment methods that are popular and trusted across Bangladesh, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (BDT). Minimum and maximum limits apply to both deposits and withdrawals and may change from time to time.

Deposit Terms

• All deposits must be made using payment methods registered in your own name. Third-party deposits are strictly prohibited.
• Deposits are typically credited to your bc99 account instantly. In rare cases, processing may take up to 30 minutes.
• bc99 does not accept deposits from credit cards or any form of borrowed funds. Players are responsible for ensuring they use their own funds.
• We reserve the right to reverse any deposit if it is identified as fraudulent, duplicated, or connected to prohibited activity.

Withdrawal Terms

• Withdrawals can only be made to a payment method registered in the same name as your bc99 account. We do not process withdrawals to third-party accounts.
• Withdrawal requests are typically processed within 24 hours. Delays may occur during peak periods or when additional verification is required.
• bc99 reserves the right to withhold withdrawal requests pending satisfactory completion of KYC verification or fraud investigations.

Any fees associated with payment processing are the responsibility of the player. bc99 will endeavour to clearly disclose applicable fees before a transaction is confirmed.

4. Bonuses and Promotions

bc99 offers a range of bonuses and promotional offers to eligible players. All bonuses are subject to specific terms and conditions which will be detailed on the relevant promotion page. The following general rules apply to all bonus offers unless otherwise stated:

• Bonuses are awarded for personal, recreational use only and may not be transferred, sold, or exchanged.
• Wagering requirements (rollover conditions) must be fulfilled before any bonus-derived winnings can be withdrawn. The specific rollover multiplier will be stated on the promotion page.
• bc99 reserves the right to withdraw or modify any bonus offer at any time, with or without prior notice, subject to any applicable regulatory requirements.
• Players who abuse bonus offers or engage in bonus exploitation tactics may have bonuses voided and accounts suspended.

Welcome bonuses are available to new players only. A player qualifies as 'new' at the time of their first deposit. Players who have previously held an account with bc99 under any username or payment detail are not eligible for new player promotions.

5. Gameplay Rules and Fair Play

All games available on bc99 — including cricket betting, live casino tables, slots, and crash games — are operated under fair play conditions. Game outcomes are determined by certified Random Number Generator (RNG) technology or, in the case of live dealer games, by physical game equipment monitored in real time.

Cricket Betting Rules

All cricket betting markets, including BPL, T20 World Cup, IPL, and bilateral Bangladesh Tigers series, are governed by the specific rules applicable to that market. In the event of a match being abandoned or reduced in overs, settlement rules specific to that format will apply. bc99 reserves the right to void bets where technical errors occur or where market integrity is compromised.

Slots and Casino Games

All slot games and live casino tables on bc99 are provided by certified third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The RTP (Return to Player) percentage for each game is displayed within the game interface. Players acknowledge that casino games involve chance and that past results do not guarantee future outcomes.

Dispute Resolution

In the event of a dispute regarding a game outcome or transaction, please contact bc99 support at [email protected] within 14 days of the relevant event. We will investigate and provide a written response within a reasonable timeframe. Game round data and server logs are considered the definitive record for resolving any dispute.

6. Responsible Gaming

bc99 is committed to promoting responsible gaming across Bangladesh. We provide tools to help players manage their activity and stay in control. If you believe gambling is negatively affecting your life or the lives of those around you, we strongly encourage you to use the following tools or seek professional help immediately:

• Deposit limits: Set daily, weekly, or monthly deposit caps on your account to control your spending.
• Time-out features: Request a temporary break from gaming for a period of 24 hours, 7 days, or 30 days.
• Self-exclusion: Permanently close your account and restrict all access to bc99 if needed.

bc99 is strictly for adults aged 21 and above. We support the responsible gaming principles of the Bangladesh market and work actively to prevent problem gambling. Full details of our responsible gaming commitment are available on our Responsible Gaming page.

7. Prohibited Activities

The following activities are strictly prohibited on bc99 and will result in immediate account suspension, forfeiture of funds, and may be reported to the relevant authorities:

• Fraud, money laundering, or any attempt to use bc99 for the processing of illegal funds.
• Collusion with other players, match-fixing, use of bots, scripts, or automated tools to gain an unfair advantage.
• Creating multiple accounts or sharing accounts with other individuals to circumvent limits or claim multiple bonuses.
• Any conduct that harasses, abuses, or threatens bc99 staff, other players, or third-party representatives.

bc99 employs sophisticated fraud detection systems and cooperates fully with law enforcement authorities. Any winnings or balances associated with prohibited activities will be forfeited in full.

8. Intellectual Property

All content on the bc99 platform — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software — is the exclusive property of bc99 or its content suppliers and is protected by applicable intellectual property laws. Unauthorized reproduction, redistribution, or modification of any bc99 content is strictly prohibited.

You are granted a limited, non-exclusive, non-transferable licence to access and use the bc99 platform solely for your personal, non-commercial recreational use. This licence does not include the right to scrape, crawl, or systematically download any content from bc99.

9. Limitation of Liability

To the fullest extent permitted by applicable law, bc99 and its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or related to your use of, or inability to use, the bc99 platform or its services.

bc99 makes no warranty that the platform will be uninterrupted, error-free, or completely secure. Temporary outages may occur due to maintenance, technical upgrades, or circumstances beyond our control. We will endeavour to provide advance notice of planned downtime wherever possible.

10. Amendments to These Terms

bc99 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time and at our sole discretion. Changes become effective immediately upon publication on this page. We will make reasonable efforts to notify registered players of material changes via the email address or mobile number associated with their account.

It is your responsibility to review these Terms & Conditions periodically to stay informed of any updates. Your continued use of bc99 following the posting of revised terms means you accept and agree to the changes.

11. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please do not hesitate to reach out to the bc99 support team. Our team is available 24/7 to assist players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

Email us at: [email protected]